Guides
How this actually works.
Written for someone who has never used it and is worried about money. No jargon, no sales pitch, and the parts that go wrong are in here too.
Getting started
What this is and how to begin.
Deposits and matching
Why a deposit was approved, held, or rejected.
How a deposit gets approved
The exact steps between money arriving and the deposit showing as approved.
3 min read
Why was a deposit held for review?
Being held is not a failure. Here is what triggers it and what your team needs to decide.
3 min read
What "UTR already used" means
The most common rejection, and why it is protecting you rather than losing you a deposit.
2 min read
Amount mismatch: what happened
Same reference, different amount. Why that always stops and never auto-approves.
2 min read
Billing and payments
Paying by USDT, invoices, renewals, and plans.
How to pay your invoice in USDT
Step by step, including the one mistake that cannot be undone.
3 min read
I have submitted my payment. What happens now?
What the statuses mean and how long confirmation takes.
2 min read
If your payment is late
What happens to renewals, reminders, and your environment if an invoice is not paid in time.
3 min read
Question that is not answered here?
Ask us directly, or book a demo and we will run the engine on sample data so you can see it clear a queue.
Watch it clear your queue.
Bring a day of real deposit activity to the demo. We will run it through the engine and show you exactly what it resolves on its own.